The FIIT Point of sale Experience
FIIT Point of Experience makes your dining brand addictive by humanizing transactions; transforming a point of sale into a personalized point of experience.
Transform the dining experience you offer
Offer more than just food service; offer a dining experience like no other. An experience that doesn’t feel like one long line of faceless transactions is one that students – and your clients – will remember.
Empower your staff with customer recognition
Staff is empowered with the student’s profile and preferences and can greet the student by name.
Create a home away from home
Foster satisfaction and retention by engaging students digitally and personally where they are every day: the campus dining hall.
Hi Mike ! Your usual soy latte?
Behind every transaction is a person. Get to know them.
Areas of our brain light up when we hear own name. That feeling of being known connects us like no other. That’s why we believe a great experience can start with something as simple as greeting a person by name.
Features that enable the experience
We provide a comprehensive end-to-end solution for campus dining that empowers your dining service to stand out in the crowd. So much more than just a POS, FIIT POE gives you the features students and clients will love you for.
Welcome back, Sarah ! We’d love to offer you a free burger today!
Point of Sale unit
Flexible and fast, our Point of Sale unit is comprised of Microsoft Surface Pro, thermal printer, barcode scanner, cash drawer, and the Lucova Bluetooth USB device.
Customer Recognition
Staff is empowered with the customer’s profile and preferences and can greet the customer by name.
Real-time Reports
FIIT POE provides you with real-time reports so that you can view important metrics with insights on student purchasing behavior, allowing you to make effective business decisions.
White-label Mobile App
Build brand loyalty with your customers with our white labelled mobile app. The app is customized with your logo, your colours, your brand feel.
Mobile Order Capabilities
Customers place their order, choose a preferred pick-up time and pay in the app. No waiting in line required.
Digital Meal Card
Allow students to check their meal plan balance and see what’s on the menu, right in the app
Meal Plan Management
We give students the power to check their meal plan balance and add funds directly in the app.
Digital Menu
Create or easily import and maintain your menu from anywhere
Hands Free Payments
With our hands-free payment solution, customers never have to search for their wallet or phone to pay for a meal
In-App Feedback
Students can chat directly with dining or administration staff in the app. In-app feedback is the perfect, direct communication platform for students to reach out when they need to.
Instant Experience Rating
Once a dining or mobile order transaction is complete, students are asked for their feedback immediately, not weeks later in an offline survey.